Firmware update fails, bricking the scooter, scooter not moving

Firmware updates are essential for optimal performance, but sometimes issues can arise that prevent your scooter from operating. If a firmware update fails or bricks your scooter, follow these steps:

Step 1: Keep the Scooter Awake During Updates

• Ensure the scooter does not enter Dormant or Sleep mode while updating.

• Avoid any automatic shutdowns or interruptions during the update process.

Step 2: Update While Charging

• Connect the scooter to a charger to ensure uninterrupted power during the firmware installation.

• Reattempt the firmware update if it fails the first time.

Step 3: If the Scooter Is Bricked

• Contact your dealer or manufacturer immediately.

• They can guide you through a firmware recovery procedure or, if necessary, a controller replacement.

Important Note

• Always follow the manufacturer’s instructions carefully when updating firmware.

• Avoid using third-party tools that may not be compatible, as this can void warranties or permanently damage your scooter.